My name is Shamala. I enroll has member last year on 08/10/2016 from a friend who was working part time at Lunch Actually Jalan Bangsar Kuala Lumpur as he mentioned about me to an associate named Pauline Lee.
So she interviewed me and request me to pay deposit of RM50.00 and the fee was RM3,800.00 discounted me about 14.5%(cos my friend) and request me to pay the remaining balance. So I promised her I'll bank-in on Monday but initially I was on medical leave on that day. Pauline Lee called me requested when will I bank-in the balance as the way she persuade me. Put trust on her that I'll meet my right person from their company sorry I'm being cheated.
When I call to convey to the staff at Lunch Actually he would say "I'll inform Pauline to call you." but no call from her till now she silent. I've went two dates who is not serious at all to start know me as a friend. Ain't worth at all. Because this my hard earn money.
Even I'm thinking whether to go final date they recommend now.
Pauline Lee never inform me the member's had professional career and have high demand and expectation on their dates. Just fix when the man said "yes" for the date.
Product or Service Mentioned: Lunch Actually Matchmaking Service.
Reason of review: Poor customer service.
Monetary Loss: $3200.
Preferred solution: Let the company propose a solution.
I didn't like: Regretful.